Privacy Policy

Introduction

FGPerf ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

When you apply to work with us through our application form (powered by Typeform), we collect:

• Name and contact information (email address, phone number)
• Business information (business name, website, industry)
• Marketing information (current ad spend, business goals)
• Any other information you choose to provide in the application

Automatically Collected Information

When you visit our website, we automatically collect certain information through analytics tools:

• Google Analytics: We use Google Analytics to understand how visitors interact with our website. This includes pages visited, time spent on site, browser type, device information, and general location (city/region level).
• Microsoft Clarity: We use Microsoft Clarity to analyze user behavior through session recordings and heatmaps. This helps us improve website usability.
• Cookies: Small text files stored on your device to remember preferences and track website analytics.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and application submissions
• Schedule discovery calls and consultations
• Provide Google Ads management services to clients
• Send you campaign updates, reports, and relevant business communications
• Improve our website and services based on analytics data
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Typeform (form submissions), Google (Analytics, Ads management), Microsoft (Clarity analytics), and other tools necessary to deliver our services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

Data Storage and Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. Your application data is stored securely through Typeform's infrastructure. Client campaign data is stored in Google Ads accounts and our secure project management systems.

We retain your information for as long as necessary to provide services or as required by law. You may request deletion of your data at any time by contacting us.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications (we don't send unsolicited emails)
• Disable cookies through your browser settings (note: this may affect website functionality)

Third-Party Links

Our website may contain links to third-party websites (such as case study references or social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: